Armstrong Full Warranties
25-Year Limited Residential Warranty
Armstrong Laminate Flooring – Nature’s Gallery™ Collection with the ArmaLock™ Installation System
Armstrong Laminate Flooring – St. Albans with the SwiftLock Installation System (available only at Lowe’s purchased after April 1, 2002)
What Is Covered And For How Long?
Armstrong guarantees to the original purchaser that, for 25 years from the date of original purchase, and in a residential indoor setting, your Armstrong Laminate Floor:
- Will not stain
- Will not fade from sunlight or artificial light
- Will not show wear-through
- Will not contain manufacturing defects
- Will resist water damage caused by normal household spills and cleaning when our recommended cleaning practices are used
- Will not unlock at the seams
20-Year Limited Residential Warranty
Armstrong Laminate Flooring - Classics & Origins
What Is Covered And For How Long?
Armstrong guarantees to the original purchaser that, for 20 years from the date of original purchase, and in a residential indoor setting, your Armstrong Laminate Floor:
- Will not stain
- Will not fade from sunlight or artificial light
- Will not show wear-through
- Will not contain manufacturing defects
- Will resist water damage caused by normal household spills and cleaning when our recommended cleaning practices are used
- Will not unlock at the seams (ArmaLock Installation System)
15-Year Limited Residential Warranty
Armstrong Laminate Flooring - Baywood
What Is Covered And For How Long?
Armstrong guarantees to the original purchaser that, for 15 years from the date of original purchase, and in a dry residential indoor setting, your Armstrong Laminate Floor:
- Will not stain
- Will not fade from sunlight or artificial light
- Will not show wear-through
- Will not contain manufacturing defects
- Will resist water damage caused by normal household spills and cleaning when our recommended cleaning practices are used
- Will not unlock at the seams
5-YEAR LIMITED LIGHT COMMERCIAL WARRANTY FOR
Armstrong Laminate Flooring with the ArmaLock™ Installation System
What Is Covered And For How Long?
Armstrong guarantees to the original purchaser that for 5 years from the date of purchase and in a light commercial indoor setting, your Armstrong ArmaLock Laminate Floor* when installed using a 3/32” bead of glue on the top of the tongue only:
- Will not stain
- Will not fade from sunlight or artificial light
- Will not show wear-through
- Will be free from manufacturing defects
Bathroom Installations
- Armalock Installation System: 100% silicone caulk must be used around the entire perimeter and 3/32” bead of glue on the top of the tongue ONLY. Bathroom installation for residential use only.
- Glue Installation System: 100% silicone caulk must be used around the entire perimeter and a 3/32” bead of glue on the top and bottom of the tongue.
What Will Armstrong Do If Any Of The Things Listed Above Happen?
If you make a claim within the warranty period and follow our servicing procedures, Armstrong will provide materials either to repair the defective area or replace the floor at our option. If the floor was professionally installed, and if you make your claim within the first five years, Armstrong will pay reasonable labor costs to repair the defective area or replace the floor.
How Do I Get Service?
We want you to be happy with your Armstrong floor. If you’re not, call your retail store. They can answer your questions and, if necessary, start to process a claim. If you have further questions please call us at 1 800 233-3823.
PLEASE KEEP YOUR RECEIPT. Armstrong needs the receipt in order to verify date and proof-ofpurchase to resolve any problems that may occur.
What Is Not Covered By This Warranty?
This warranty does not cover damage caused by:
- Improper care and maintenance (see our Care Instructions).
- Accidents, abuse, or misuse.
- Abnormal wear and tear such as damage caused from spike heel shoes, insufficient protection from furniture, pebbles, sand and other abrasives.
- Improper workmanship, or installation not in accordance with Armstrong’s installation instructions.
- Water damage from excessive moisture in a concrete slab, hydrostatic pressure, flooding caused by ice makers, refrigerators, sinks, dishwashers, pipes or natural disasters.
- Planks coming apart at the seams because they have been engaged/disengaged more than three (3) times (Armstrong ArmaLock Laminate Flooring only.)
- Damage caused by vacuum cleaner beater bars and hard or metal caster wheels. When vacuuming, we recommend using the wand attachment on your vacuum. If rolling casters are used, we recommend only soft Type W rolling caster wheels.
- Damage caused by pet urine (which has not been promptly wiped up and removed).
What Is Excluded From This Warranty?
Armstrong excludes and will not pay incidental or consequential damages under this warranty. By this we mean any loss, expense, or damages other than to the flooring itself that may result from a defect in the flooring. No implied warranties extend beyond the term of this written warranty.
Please Note:
Some jurisdictions do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
This warranty is effective May 1, 2003.
